eRemote

eRemote gives you the freedom to succeed

eTrenziK’s eRemote offering remotely manages and supports all of your technical needs. After completing a free site discovery, we can service and support hardware (servers, workstations, notebooks, etc.), telecommunications (phone systems, VoIP, fax), and network responsibilities (cabling, security, backups, updates, etc.).

It’s like having your own company helpdesk.

The eRemote package includes the following:

  • Antivirus/antispyware monitoring and patching
  • Network security administration
  • Installation and management of firewalls and VPNs
  • User desktop/laptop maintenance
  • Unlimited phone and email support
  • Knowledgebase access
  • Remote support for all your users

helpdesk supportOnsite assistance is not included in the eClassic package but can be purchased separately. Services offered based on service level. Contact eTrenziK to learn more.

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